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Terms & Conditions

Villa Linton is privately owned by Linda & Tony Tinkler, herein after called the owners, and the Villa is managed by Sun Palm Villas, herein after called the management company.

Your Booking

 

After making a reservation with us, which must be for a minimum of 5 days,  the party leader who must be 21 years old or over and be a party member, must complete our booking form and sign on behalf of all members of the party that these booking conditions together with our Terms & Conditions, and general information have been read and accepted. The accommodation is booked solely for the use of the guests named on the booking form and cannot be sub-let or shared. Due to State fire regulations in Florida, the maximum occupancy as advised by us must not be exceeded.

 To confirm your booking, we will require a non-refundable deposit of 20% of the total cost including extras within 7 days of our verbal confirmation of your arrangements. A higher deposit may be required for longer stays exceeding 4 weeks. Your booking is confirmed once The Owners have received your deposit and booking form, signing of the booking form is taken as acceptance of these terms and conditions and the confirmation invoice has been issued by us. No further invoice will be issued, therefore it is The Clients responsibility to make a note of the balance due date.

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Paying Your Balance

 

The balance of your rental cost is payable 8 weeks prior to your arrival in Florida. Where payment in full has not been made by this date, we reserve the right to cancel the booking and cancellation charges as detailed below will apply. If you book within 8 weeks, we will require full payment at the time of booking.

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Whats Included

 

The Client has use of the property including all utilities except pool heating, for which a supplement is payable.

The maximum occupancy as regulated by the State of Florida is 5 bed - 12 persons,  this includes the use of a Sofa bed in the lounge area.

Your holiday home is cleaned and prepared for your arrival. It is the clients responsibility to keep the property clean, and to change and wash bed linen and towels (which are supplied) during your stay. Our villa is strictly No-smoking, although we do allow smoking outside, and within the pool screen area. Strictly No Pets allowed.

Our holiday home is available from 4.00PM local time on the day of your arrival. We ask that you vacate the property by 10.00AM on the day of your departure, leaving it in a tidy condition to enable our cleaners to prepare for our newly arriving guests.

Rates are inclusive of County and State Taxes currently totalling 13.5%.

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Security Deposits

 

We understand that accidents do happen, but we do ask that you inform our Management Company of any defects, or breakages as soon as possible and pay for the repair or replacement so that neither you nor the following guests are inconvenienced.

A returnable security deposit of 300(US$400) in the form of a credit card/cash or cheque is required when you make your final payment. This charge will be held to cover or part cover any breakages, excess cleaning costs or damage to the property. The Owners, less any deductions to cover the cost of replacement or repair, will refund this deposit within 35 days of the end of the rental period subject to inspection.

Our local Management Company checks the home before your arrival, and again after your departure. The Owners are advised of any damage, breakages or faults, this may include additional cleaning costs for removal of stains due to spillage.

In the event of any excess damage of any kind to the property, or excess cleaning costs or excessive use of electricity (e.g. leaving external doors open with the Air Conditioning on) which exceed the security deposit, the signatory will be held responsible for the additional costs, this amount will be invoiced and payable in full immediately.

We reserve the right to retain the security deposit (either in part or full) to cover damage or non return of keys. Receipts for repairs/replacement will be provided in the unlikely event that such retention is necessary.

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Cancellation

 

All cancellations must be notified in writing to The Owners, cancellations by e-mail cannot be accepted. If the client cancels for any reason, the following charges will apply:-

  • Up to 8 weeks before departure             Loss of booking deposit only

  • Within 8 weeks of departure                   Loss of 100% of total amount

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If we change your accommodation
 

Occasionally it may be necessary to cancel your booking through reasons beyond our control and we reserve the right to do so. We will inform you as soon as possible and offer you the choice of alternative accommodation through our Management Company of a similar standard or a refund of all monies paid, (without interest, compensation, or consequential loss of any kind) providing it does not arise for reasons of 'Force Majeure'. 

If changes to the booking are requested, every effort will be made to accommodate them. This may require additional charges to be made.

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Force Majeure
 

No liability can be accepted for events, which are 'force majeure'. These include, but are not limited to war, threat of war, riots, civil commotion, terrorist activities, industrial disputes, technical difficulties with transportation, natural or nuclear disaster, fire, adverse weather conditions or other events outside our control.

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Liability
 

The Owners or Management Company accept no liability whatsoever for any injury or death, however caused, as a result of the use of any equipment in the Villa or Swimming Pool area. This extends to any other visitor to the home or swimming pool, or for any loss or damage howsoever caused to any property brought to the premises.

The Owners and their agents reserve the right of entry at anytime. (This includes such workers as pool maintenance, gardeners, etc..)

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Swimming Pool & Spa
 

The Swimming pool area is used entirely at The Clients own risk, the doors and windows opening on to this area are alarmed, under no circumstances are these to disabled or tampered with. No diving is allowed, and children must be supervised at all times whilst in the pool area. No Glassware is permitted in the pool area, please utilise the plastic items provided.

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Pool Heating
 

The heater is a mechanical device, as with any mechanical device it can be subject to electrical/mechanical failure. If such a case arises, we request you contact our Management Company, who will make every effort to have repairs made to the heater. If the guest has paid for pool heating The Owners will refund only the days that the pool heating was unavailable after being reported to the management company. Pool temperature is affected by the weather conditions, the colder the weather the longer it will take to warm the pool. A pool cover is provided for use by The Client this assists with maintaining the pool temperature, and avoids excessive heating costs, excessive pool heating costs maybe recovered by The Owners if the pool cover is not used.

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In case of complaint
 

While it is unlikely that you should have a complaint about our holiday home, occasionally things do go wrong. If you have a problem during your stay, you MUST inform our Management Company immediately who will endeavour to rectify the matter. We will not accept liability for any dissatisfaction or other complaint not reported to our Management Company during your stay. In the unlikely event of equipment failure, the Management company will attempt repair as soon as possible, but there will be no refunds given.

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Insurance
 

It is vital that you have adequate comprehensive insurance cover for you and all members of your party. Check that any policies you are considering do in fact cover you for rented accommodation booked independently of travel arrangements.

No responsibility is accepted for any death, illness, loss, or damage to property and/or motor vehicles howsoever caused.

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Website
 

Our web site is a guide to the quality, and description of our holiday home and its facilities. No liability is accepted for unintentional errors, mistakes, or omissions, which may arise because of subsequent changes.

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Villa Arrival and Departure
 

The Villa Door keys are locked in a key safe ,the code for the key safe and directions to our villa will be sent to you by the owners after full payment is recieved. prior to arrival.

Please remember to take these details with you otherwise access to our holiday home cannot be guaranteed. Upon departure the Villa doors should be locked and the keys should be replaced in the key safe and locked.

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Extras not included

Pool heating is optional for an additional fee and is recommended between October and April.

Travel Cot, High chair and stroller are provided free of charge.

A welcome grocery pack is available at a charge of approximately 20/$35.

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